Welcome to Stacey J. Kruger, M.D. & Associates.

We hope to make you experience in the office pleasant, professional and as expedient as possible, while providing the highest quality of medical care. We hope you find this information helpful.
 

Upon arrival and check-in, new patients will be asked to fill out a comprehensive personal and family history questionnaire as well as read our privacy policy statement. We recommend that you arrive at least 20 minutes prior to your appointment time so that you can read these forms carefully and be seen on time. Copies of our forms are available on our website. You can download them and fill them out at home, before coming to the office, in order to decrease waiting time. All new patients receive dilated examinations that can take a full hour to complete. Please plan accordingly.

Nancy Dagher Office Manager

Our office participates with many major insurance carriers. Patients should bring their insurance card and any referrals or authorizations as required by the plan, to your appointment. If these items are missing, we may not be able to see you at your scheduled time. All payments are due at the time of service; this includes co-payments and charges applied toward unmet deductibles. Personal checks as well as Mastercard and Visa credit cards are accepted.

Claims are submitted directly to the (participating) plans we participate with. If we do not participate with your insurance plan, payment in full will be expected at the time of service. If you choose to submit your own claim, any payments we receive will be refunded to you. Payment for balances deemed patient responsibility is due upon receipt of the statement. If a payment plan is needed, our office can arrange a time payment plan. Balances unpaid for more than 90 days will be referred to a collection agency. We, however, would always prefer to work with our patients.

If you do call the business office, depending on the call volume, you may be prompted to leave a message. Responding to your inquiries is very important to me. In most cases, you will receive a return call within 24 hours. However, depending on the issue, additional time to research your account may be necessary. You may also contact me via email through this web site.

Thank You,
Nancy Dagher
Office Manager